Shipping Policy

How long will it take to ship my order?

Processing time is 2-3 business days. Once shipped ad tracking number will be provided.    *Please expect USPS delays for shipping due to COVID-19.

 

How is the price calculated for shipping?

Shipping Rates are based on the following.

$0-$50=$9

$51-$125= $16

$126 & up = $26

 

What happens if I choose to pick up my order?

If you choose to pick up your order, a member of our team will reach out via email with instructions on how to proceed (choosing a pickup date).

 

I put the wrong shipping address when checking out, can you change my address before shipping my package?

As long as your order hasn’t shipped, we are happy to change your address.

 

My package has shipped but I put the wrong address, what can I do?

Unfortunately, once an item is marked shipped the postage for that location has been purchased and the package is on its way to the post office. The best option for you is to contact your post office or go to their website to see if a package interception is possible. Take your tracking number located on your receipt and contact USPS immediately.

 

I checked my tracking information, and my package is being returned. Can you send it to the correct address?

If the address is not deliverable, the package will be returned to us and you can pay for new shipping to the correct location. Previous shipping costs will not be refunded. Once a package has shipped the postage has been paid for and we cannot refund those costs. We are not responsible for incorrect shipping addresses.

 

 

 

My package is delayed, what do I do?

Unfortunately, we are not responsible for shipping delays. Once a package has shipped clients will need to contact USPS for updates.